Contact Us

Do you have a question about our perfumes, your order, or our service? Our team is at your disposal and committed to responding as quickly as possible.

Write to Us

For any enquiry, please do not hesitate to contact us by email:

Email: sutee25271984@gmail.com

We are committed to responding to all enquiries within 24 to 48 hours (business days).

Customer Service Hours

Our customer service is available Monday to Friday, from 9am to 6pm (Paris time).

Common Topics

• Order tracking: Please include your order number in your email.
• Returns and refunds: See our returns policy.
• Product information: We will be happy to advise you on our fragrances.
• Delivery issue: Contact us with your tracking number.

Dispute Mediation

In accordance with Article L612-1 of the Consumer Code, in the event of an unresolved dispute, you may contact a consumer mediator free of charge.